"Thank you, Bob and Kimberly."
Thank you, Bob and Kimberly. My birthday is tomorrow and this is a great birthday gift. While I would have preferred to have this not happen to me at all, your law firm made the process understandable, bearable, and expedient. I hope to not have to recommend you to family/friends in the future, but know for sure that if this unfortunate incident happens to any of them, I will be sure to recommend you without hesitation.
- E.